Privacy Policy

1.1 Information You Provide

When you create an account and use TAP IN, we collect:

• Account Information: Name, email address, phone number, password, and profile photo
• Profile Information: Professional title, bio, skills, work experience, education, and certifications
• Content: Posts, comments, messages, project descriptions, and files you upload
• Marketplace Data: Your listings, transactions, and licensing activity
• Payment Information: Billing address and payment method details (processed securely by our payment provider)
• Communications: Messages you send through the platform and support inquiries

1.2 Information Collected Automatically

When you use TAP IN, we automatically collect:

• Device Information: Device type, operating system, browser type, and unique device identifiers
• Usage Data: Pages visited, features used, time spent, and interaction patterns
• Location Data: General location based on IP address (we do not collect precise GPS location)
• Log Data: IP address, access times, error logs, and referring URLs
• Cookies and Tracking: Information collected through cookies and similar technologies (see our Cookie Policy)

1.3 Information from Third Parties

We may receive information from:

• Social Logins: If you connect via Google, LinkedIn, or other social accounts
• Referrals: Information from users who invite you to the platform
• Public Sources: Professional information from publicly available sources to enhance your profile

We use your information to:

2.1 Provide and Improve Services

• Create and manage your account
• Match you with relevant projects and collaborators
• Power platform recommendations and personalized features
• Facilitate marketplace transactions and licensing management
• Enable messaging and collaboration features
• Process payments and subscriptions

2.2 Personalization

• Customize your feed and content recommendations
• Suggest connections based on skills and interests
• Tailor platform features to your goals
• Improve match accuracy for project opportunities

2.3 Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Notify you about new features and opportunities
• Send marketing communications (with your consent)

2.4 Safety and Security

• Detect and prevent fraud, abuse, and security threats
• Enforce our Terms of Service and community guidelines
• Verify user identities when necessary
• Maintain system integrity and performance

2.5 Analytics and Research

• Analyze usage patterns to improve features
• Conduct research to enhance platform features
• Generate aggregated, anonymized insights

We share your information in the following circumstances:

3.1 With Other Users

Your profile information, posts, and public activity are visible to other TAP IN users. You can control visibility settings for certain information in your account settings.

3.2 With Service Providers

We share data with trusted third parties who help us operate TAP IN:

• Cloud hosting and infrastructure providers
• Payment processors (e.g., Stripe)
• Email and communication services
• Analytics and monitoring tools
• Technology providers for enhanced features

3.3 For Legal Reasons

We may disclose information when required by law or to:

• Comply with legal obligations, court orders, or government requests
• Protect the rights, safety, or property of TAP IN and our users
• Investigate potential violations of our Terms of Service
• Detect, prevent, or address fraud or security issues

3.4 Business Transfers

If TAP IN is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.

3.5 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

We implement industry-leading security measures to protect your information:

While we implement strong security measures, no system is 100% secure. We encourage you to use strong passwords, enable MFA, and promptly report any suspicious activity.

Depending on your location, you may have the following rights regarding your personal data:

5.1 GDPR Rights (European Users)

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured, machine-readable format
• Object: Object to processing based on legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

5.2 CCPA Rights (California Residents)

• Know: Request disclosure of personal information collected, used, and shared
• Delete: Request deletion of personal information
• Opt-Out: Opt out of sale of personal information (note: we do not sell data)
• Non-Discrimination: Not receive discriminatory treatment for exercising rights

To exercise these rights, contact us at privacy@tapin.live. We will respond within the timeframes required by applicable law (typically 30 days for GDPR, 45 days for CCPA).

6. Cookie Policy

We use cookies and similar tracking technologies to improve your experience. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

7. Third-Party Services

TAP IN integrates with third-party services to provide enhanced functionality:

• Authentication: Google, LinkedIn, Apple sign-in options
• Payments: Stripe for secure payment processing
• Analytics: Google Analytics, Mixpanel for usage insights
• Processing Services: For platform features and audio mastering

Each third-party service has its own privacy policy. We encourage you to review their policies to understand how they handle your information.

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., tax records, legal disputes)
• Resolve disputes and enforce our agreements
• Improve our services through aggregated, anonymized analysis

Typical retention periods:

• Account data: Retained while account is active, deleted within 30 days of account deletion
• Messages: Retained for 2 years, then archived
• Usage logs: Retained for 12 months
• Payment records: Retained for 7 years per legal requirements

9. International Data Transfers

TAP IN operates globally, and your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the European Commission
• Compliance with applicable data protection frameworks
• Encryption of data in transit and at rest

10. Children's Privacy

TAP IN is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at privacy@tapin.live, and we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated "Last Updated" date and, where appropriate, sending you an email notification. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: